Frequently Asked Questions on Exchange Standard Referral Mode

The Exchange Referral Pro Mode represents a comprehensive commission-based program designed to reward users for successfully inviting new traders to the platform. This documentation provides detailed information about the program's structure, eligibility requirements, and operational procedures.

What is the Exchange Referral Pro Mode?

The Exchange Referral Pro Mode is a performance-based referral program that enables users to earn commissions from the trading fees paid by their referred users across Spot, Margin, and Futures trading. This is one of the most common ways to obtain and utilize a referral code on major cryptocurrency exchanges. The program implements a tiered commission structure that automatically evaluates user performance on a quarterly basis.

The commission structure is divided into two main categories: Spot and Futures trading. For Spot trading, commission rates range from 20% to 50% based on trading volume and the number of new traders referred. The evaluation criteria include Spot and Margin trading volume generated by Regular to VIP 2 referrals, with thresholds starting at $200,000 for Tier 1 (30% commission rate) and reaching $30,000,000 for Tier 3 (50% commission rate).

For Futures trading, the commission structure offers rates from 10% to 50%, with additional considerations for commission time limitations. Tier 0 provides a 10% commission rate with a one-year limitation, while higher tiers (1-3) offer 30% to 50% rates without time limits, subject to meeting specific trading volume and new trader requirements.

The platform has transitioned to a commission structure entirely based on performance metrics, moving away from token-holding requirements to ensure fairness and transparency for all users.

Where can I find my Referral Pro code/link?

Accessing your Referral Pro code or link is straightforward through multiple platforms. Understanding how to get a referral code for your exchange account is essential for participating in the program. On the exchange website, users can log in to their account and navigate to the Profile section, then select Referral, or alternatively click the Referral option in the footer and choose Referral Pro. For mobile users, the app provides direct access by tapping the Referral button on the homepage and proceeding to the Referral Pro section.

This accessibility ensures that referrers can quickly obtain and share their referral codes with potential new users across various channels.

How many Referral Pro codes/links can be created?

The platform allows users to create up to 50 unique Referral Pro codes or links. This substantial limit enables referrers to implement diverse marketing strategies and track different referral sources effectively. Users can customize each referral link with specific rebate ratios, allowing for tailored incentives based on different target audiences or promotional campaigns.

Can my referrals use my Referral Pro code/link after creating their accounts?

No, referral codes must be entered during the account creation process. This is a critical requirement that users and their referrals must understand. If a referral forgets to use the code during sign-up or enters an incorrect code, the commission relationship cannot be established retroactively. This policy ensures the integrity of the referral tracking system and prevents potential abuse.

It is essential for referrers to clearly communicate this requirement to potential referrals before they begin the registration process, as there is no mechanism to add or modify referral relationships after account creation. This is an important consideration when sharing your referral code with others.

As a referee, can I change or remove my referrer?

Once a referral relationship has been established during the account creation process, it becomes permanent and cannot be changed or removed. This immutable policy maintains the stability and fairness of the referral program, ensuring that the original referrer receives credit for introducing the user to the platform.

This policy prevents disputes and manipulation of referral relationships, creating a transparent and trustworthy environment for all participants in the referral program.

Can I delete my current account and register for a new account with a new referral code?

The platform strictly prohibits this practice. The platform's systems are designed to detect when accounts are deleted and recreated for the purpose of exploiting referral benefits. If such activity is identified, the exchange reserves the right to terminate all referral commissions associated with the new account.

This policy is enforced to prevent abuse of the referral system and maintain fairness among legitimate participants. Users attempting to circumvent referral relationship rules through account manipulation risk losing all associated benefits.

Why does my invited user list display the message about previous account?

This message appears when a user has previously registered an account using the same identity information through Know Your Customer (KYC) verification. When the system detects that a user has deleted their previous account and created a new one with different referral information using identical KYC credentials, it identifies this as a duplicate identity.

In such cases, commissions from this user will be terminated, and the user will also become ineligible to receive any rebates. This measure ensures that the referral program maintains integrity and prevents manipulation through multiple account creation.

Can my sub-account receive commissions?

Sub-accounts cannot directly invite new users or receive commissions independently. However, any trading commissions generated by sub-account activity will be credited to the master account's referrer. This structure ensures that all trading activity within an account hierarchy is properly tracked and attributed to the appropriate referral relationship.

This policy simplifies commission tracking while ensuring that referrers receive credit for all eligible trading activity associated with their referrals.

Why are my referrals not showing up?

There are several potential reasons why referrals may not appear in your list. First, users registered through Referral Lite mode will not appear in the Referral Pro mode interface. Second, individuals who registered without any referral code will not be displayed, as the page only shows users who registered through referral activities.

For recently registered referrals (within the last 48 hours), users should check the "48H Referrals" section under "My Referrals." The system displays records in reverse chronological order, with a maximum of 50,000 records visible. Older records can be accessed using search functions with the user's Unique Identifier (UID).

Additionally, if a referral's account violates the platform's Terms and Conditions, the referral relationship cannot be applied, and the user will not appear in the referral list.

Commission Rate Adjustment Process

The commission rate adjustment process operates on a quarterly evaluation system. For existing eligible users, evaluations begin at the start of each calendar month, running for three consecutive months. New users who become eligible on or before the 15th of the month will begin their evaluation from the 1st of the current month.

New users who become eligible after the 15th of the month will begin their evaluation from the day they become eligible, with the evaluation lasting until the end of the next three calendar months. For example, a user becoming eligible on any day after the 15th would have an evaluation period extending until the end of the following quarter.

Upgrades occur automatically when users meet the specified criteria, with the new commission rate applied the next day at 08:00 UTC, typically within 48 hours. Users who achieve Tier 1 or above are also upgraded to Affiliate status. For downgrades, users who started with a 30% or higher commission rate must maintain their current tier criteria to avoid being downgraded at the end of the evaluation period.

How do I become an eligible user?

Eligibility for the Futures Referral Evaluation is available to all users with activated Futures Accounts who have invited at least one referral that opened a Futures Account. The system automatically enrolls eligible users into the evaluation process. This is a key step after learning how to get a referral code for your exchange account.

However, several categories of users are not eligible to participate: sub-accounts, broker accounts, wealth management users, users with 0% commission rates, users without Futures Accounts (for Futures evaluation), users without referrals who opened Futures Accounts, users residing in restricted regions, and users who violate Referral Terms and Conditions.

Referral process and management

Creating and managing referral links is accomplished through the Referral Pro page. Users can access the "Change referral settings" option and select "Add New Referral" to customize Spot and Futures rebate ratios using an adjustable progress bar.

All users can customize their spot commission sharing up to a maximum of 20%, or the full amount if their commission rate is less than 20%. Similarly, for futures commissions, users can share up to 20% with invited friends, with the rebate timeline following the same duration as the commission period.

It is important to note that for Spot Referral Pro codes, once the "Save" button is clicked, the rebate ratio cannot be changed. The Futures rebate ratio can only be configured once and will apply to all referrals. Users can check the UIDs of referred users by navigating to the "Referrals" section under "My Referrals" on the Referral Pro page.

Commission and rebate details

Referral commissions and rebates are distinct components of the base referral bonus. When a referral completes a transaction, the referrer receives the commission, while the referral receives a rebate if the referrer chooses to share it.

Commissions are subject to several conditions. For Spot and Margin trading, referrers receive commissions from Regular to VIP 2 users, with commissions discontinued when referrals reach VIP 3 or higher. For Futures trading, commissions are available only from Regular and VIP 1 users, limited to 12 months from the Futures Account opening date.

The default settlement token for both commissions and rebates is USDC. After commission generation, amounts are calculated and converted to USDC hourly, with deposits made to the user's Spot Account within 6 hours.

Referrals no longer receive rebates from their own Futures trading under current program terms, affecting all existing and new users. For European Economic Area (EEA) users, Futures commissions are received as platform credits, which can be converted into other digital assets via Coin Swap on the Futures page.

Conclusion

The Exchange Referral Pro Mode offers a comprehensive and transparent commission structure designed to reward active participants who successfully introduce new users to the platform. Understanding how to get a referral code for your exchange account and effectively utilizing it is fundamental to maximizing the benefits of this program. The program's performance-based evaluation system ensures fairness by automatically adjusting commission rates based on quarterly metrics including trading volume and the number of new traders referred.

Key aspects of the program include the immutability of referral relationships, strict eligibility requirements, and clear commission structures for both Spot and Futures trading. The transition to a purely performance-based model, coupled with USDC as the default settlement token, demonstrates the platform's commitment to creating a fair and transparent referral ecosystem.

Users participating in the Referral Pro Mode should carefully understand the requirements for maintaining their commission tiers, the limitations on commission duration for certain user levels, and the proper procedures for creating and managing referral links. Knowing how to get a referral code and share it effectively is just the first step in building a successful referral network. By adhering to these guidelines and maintaining consistent performance, referrers can maximize their earnings while contributing to the growth of the trading community.

The program's structured approach, combined with regular quarterly evaluations and automatic upgrades or downgrades based on performance, creates a dynamic environment that rewards consistent effort and successful user acquisition. Understanding these mechanisms is essential for any user seeking to leverage the Referral Pro Mode effectively.

## FAQ

### How do I get a referral code?

Contact the platform directly or visit their official website to request a referral code. Once generated, you'll receive a unique code to share with others and earn rewards.