Impersonating Authorities and Forging Documents? Xinhua Insurance Reminds You to Be Wary of These Fraud Schemes

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(Source: Bozhou News Network)

Reposted from: Bozhou News Network

During the 2026 “3.15” Consumer Rights Protection Education and Promotion Period, New China Insurance continues to carry out the “Clean Financial Internet, Protect Peace of Mind Consumption” risk warning series of publicity. The focus is on elderly people, teenagers, new citizens, truck drivers, ride-hailing drivers, couriers, food delivery workers, and other new employment groups. It addresses financial online risks such as high-yield promises, misleading under the guise of regulatory authority, forging policy documents for scams, professional debtors, excessive personal information collection, overseas bank card fraud, and chaos in online loans. Through case law and warning, it helps consumers sharpen their eyes and recognize scams, jointly safeguarding safe financial consumption.

Case Summary

Mr. Li, a consumer, saw a “breaking news” on a short video platform. The video displayed a “reply document” with a red official seal from the financial regulatory department, claiming that the country introduced a new policy called the “Five-Year Debt Clearance Plan,” which could help people with debt issues “clean up credit reports,” “full refund of insurance,” and “debt zeroing.” The video host claimed to be a “professional legal advisor,” stating that “by paying a processing fee of 1,000 yuan, you can connect with national policies and completely get rid of debt troubles.”

Due to recent credit card overdue issues, Mr. Li believed it and followed the instructions to pay the fee, providing personal information such as ID card, bank card number, and home address. However, after transferring the money, the other party’s phone became unreachable, and the so-called “legal advisor” disappeared. Mr. Li verified with the bank and learned that the so-called “Debt Clearance” policy had never been issued by the government. The “red-headed document” was purely forged.

Case Analysis

This is a typical case of fraud using the name of financial regulatory authorities.

  1. Forged policy documents to confuse: Criminals exploit public trust in government departments by using technical means to forge fake documents with official seals, fabricating nonexistent policies like “Insurance Refund Policy” or “Debt Recovery Pilot Program.” These false messages are highly confusing and difficult for ordinary people to distinguish.

  2. Using short video platforms for traffic diversion, high concealment: Criminals use short videos, live broadcasts, and other self-media platforms under the guise of “promoting financial knowledge” or “legal aid,” engaging in illegal profit-making activities. The entire operation is online, and once successful, they quickly disappear, making it very difficult for victims to recover losses.

  3. Excessive personal information collection, creating greater hidden dangers: During the “business processing,” Mr. Li disclosed core private information such as ID number, bank card details, and home address. These data may later be sold or used for other illegal activities, leading to secondary risks like telecom fraud and credit card theft.

  4. Misinterpreting financial policies to deceive the public: Criminals misquote or deliberately distort relevant policies of financial management departments, making consumers believe in the so-called “new regulatory rules,” thus falling into traps.

New China Insurance reminds all financial consumers:

  1. Verify information sources: Policy documents from financial regulatory departments are published through official websites and authoritative media. Be highly cautious of any articles, short videos claiming “new policies issued” or “internal channels,” and do not believe them easily.

  2. Beware of temptations like “full refund of insurance” or “debt zeroing”: Criminals often induce consumers with claims of “full refund” or “debt clearance,” which are inconsistent with laws such as the Insurance Law of the People’s Republic of China and the Credit Reporting Industry Management Regulations.

  3. Refuse to provide sensitive information to strangers: Personal information such as ID numbers, bank card details, passwords, and verification codes should never be casually disclosed to online “legal advisors” or “rights protection agents.”

  4. Choose legitimate channels for business processing: If you have financial needs, go directly to financial institution branches or use official apps; for disputes, seek help through official customer service or regulatory authorities.

(Editor: Chang Yanmin)

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